Work for Wright Way
Wright Way Computers offers a friendly, community‑driven workplace where your work genuinely makes a difference. Since 2004, we’ve built our reputation on honesty, personalized service, and a commitment to helping people feel supported in their technology needs.
When you join our team, you become part of a collaborative group that values communication, problem‑solving, and great customer service. You’ll build real connections with local clients, help keep daily operations running smoothly, and grow your skills in a positive, people‑first environment.
Available Position(s)
Wright Way is currently hiring for the following position(s):
Wright Way is a fast-growing Managed Service Provider based in rural Iowa.
We’re at a stage where every hire directly shapes where we go next—our clients, our systems, and how we scale.
This could be you.
Why Wright Way?
What we don’t have:
- Layers of bureaucracy or silos between teams
- Endless red tape
- Micromanagement
What we do have:
- Real opportunity to advance based on ability—not tenure
- Real responsibility and ownership from day one
- Direct impact on client environments, systems, and security
- A seat at the table as we grow
What You’ll Actually Be Doing
- Solving complex client issues that Tier I (and Tier II) can’t
- Owning problems end-to-end—diagnosis, solution, and follow-through
- Working directly with business owners and decision-makers (strong communication matters)
- Improving and protecting client systems, technology, and security
- Thinking proactively—building long-term solutions, not quick fixes
- Helping shape how we operate as we scale and bring on new clients
Who This Role Is For
- You’re tired of doing the same repetitive work every day
- You’ve outgrown your current role and want a real challenge
- You’re independent, curious, and a strong problem-solver
- You want to grow—not just collect a paycheck
- You take ownership seriously and follow things through
Technical Expectations
- Windows OS and Microsoft 365 Business (admin, troubleshooting, security)
- Networking fundamentals (VLANs, firewall policies, DMZs)
- Server environments (on-prem and cloud)
- Core cybersecurity practices (risk awareness, remediation, best practices)
- Basic hardware (installs and hands-on troubleshooting)
Tier III candidates should be comfortable:
- Owning escalations
- Performing advanced troubleshooting
- Making sound technical, design, and architectural decisions across all areas above
What You Need to Know
- Degree in Computer Science or related field or 7+ years of relevant experience
- Valid driver’s license and personal vehicle (mileage reimbursed)
- Ability to travel to client sites as needed
- This is an in-person role based in Decorah, Iowa (no remote option)
- Compensation is competitive and based on experience and skill level