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What You Need to Know
Microsoft is making changes to how users verify their identity when signing in to Microsoft 365. These updates are designed to move users toward more secure authentication methods and away from traditional text message (SMS) and phone call verification.
What’s Changing?
Beginning September 1, 2026, Microsoft will start encouraging users who currently rely on text messages or phone calls for authentication to register more secure methods, such as Microsoft Authenticator and passkeys.
Then, starting February 1, 2027, text message (SMS) and phone call verification methods will no longer work for Microsoft 365 authentication.
Why Is Microsoft Making This Change?
SMS and phone-based authentication methods are more vulnerable to security threats than newer authentication options. Methods like Microsoft Authenticator and passkeys provide stronger protection against phishing, account takeovers, and other cybersecurity threats.
What Do You Need to Do?
Currently, no action is required.
Wright Way Technologies is actively developing a plan to configure our customers’ Microsoft environments and authentication methods to best accommodate these upcoming changes.
As we get closer to the transition, we’ll provide additional information and guidance to help make the process as smooth as possible.
Have questions about the upcoming Microsoft 365 authentication changes? Contact Wright Way Technologies—we’re here to help.
